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It Pays to Partner with Elo

Welcome to the Elo Elite Partner Program

Overview Training Enablement Resources Support Join Service Login

Overview

The Elo Elite Partner Program rewards partners with incentives, resources and tools to help you win business and make money.

Every sale goes through our channel partners, never through Elo directly. So whether you sell one unit or ten thousand, Elo will always protect your interests. We offer three levels based on your revenue and business model.

Incentives at a Glance Requirements & Benefits Program Brochure Join Today – Apply for Elite Level

Four Levels of Reward

Elite Partner

Elo Elite Partners receive margin enhancement, discounted demo equipment, sales and marketing support, with no revenue requirement. Existing Elite partners automatically qualify.

Qualifications




Apply Today

Elite AV Partner

Elo Elite AV Partners receive margin enhancement, free drop-ship freight, discounted demo equipment, government and education discounts, in addition to sales and marketing support.

Qualifications

  • Value-added reseller/integrator in the pro AV space
  • End-user technical support
  • Outside sales organization
  • Purchase from an Elo authorized AV distributor
  • Review the Elo Elite AV Partner Agreement
Apply Today

Elite Pro Partner

Elite Pro Partners receive twice the margin enhancement, no-charge demo equipment, priority access to new products, and specialized support.


Qualifications





Upgrade Today

Elite Service Partner

Elo Elite Service partners gain revenue by managing repair services with discounted parts and warranty labor reimbursement.



Qualifications




Upgrade Today

Training

Elo offers informative training courses to help partners maintain up-to-date knowledge of Elo products.

Webinars

Elite partners receive email notification of upcoming webinars and access to previously-recorded webinars. Courses provide a balance of technical and sales content.

Specialized Training

Elo Elite Pro & Elo Elite Service Partners Only
Specialized training is available to Pro and Service partners upon request and staff availability. Please contact your Elo account manager or authorized distributor.

Sales Certification

Elo Elite Pro Partners Only
Sales certification ensures your sales team is fully-trained to sell and support Elo solutions.

Requirements
Elo Elite Pro partners must complete annual sales certification by two or more sales specialists. Sales certification requires completion of five online courses annually, at no cost to you.

Track Your Progress
Each 20-minute module includes 15 minutes of content and a 5-minute online test. Elo will track course completion to ensure your sales certification is complete.

Service Certification

Elo Elite Service Partners Only
Service certification ensures that authorized Elo Elite Service partners are fully trained to perform bench-level repairs on Elo products.

Requirements
Elo Elite Service Partners must complete annual service certification by two or more technicians. Certification requires completion of one online course annually, with a $500 per year certification fee.

Track Your Progress
Courses include 20 minutes of technical content and a brief online test. Elo will track course completion to ensure your service certification is complete.

Sales Enablement

Elo Elite partners can boost revenue and profits with incentives at every program level.

Pricing and Margin Protection
Elo pricing is designed to ensure that our resellers will always meet or beat online pricing from an authorized source.
Demo Equipment
Elo Elite partners receive 1 unit per year at 50% off MSRP. Elite Pro and Elite Service partners receive 1 unit per year at no charge. Contact your sales representative to place an order, or email .
Product Promotions
Elo offers channel promotions through Authorized Distributors to help Elo Elite and Elite Pro partners maximize sales with attractive pricing, rebates and incentives.
X-Series Quick-Ship Instant Rebate
TRADE IN! TRADE UP!
Deal Registration
By registering your opportunity with us, we’ll provide Elo Elite and Elite Pro resellers a 2% margin advantage. Review Deal Registration Terms and Conditions | Register a Deal
Priority Access to New Products
Elo Elite Pro Partners Only
Elo Elite Pro partners receive priority access to new products prior to general release. Priority access units are limited per product family.
Lead Referrals
Elo Elite and Elite Pro resellers receive pre-qualified leads through Elo’s ongoing demand generation, social media, events, sponsorships and other marketing activities.
Partner Locator Listing
To drive referral business from customers in your area, Elite Pro partners will be listed in the online partner locator.
Product Customization Services
To help you meet demanding customer needs and timelines, customization services include specialized case colors and finishes, private labeling, custom housings, packaging and prototyping with complete 3D design. Contact us for pricing.
Service Partner Portal
Elo Elite Service Partners Only
Elo Elite Service Partners have 24/7 access to the online service portal for part numbers, manuals, assembly instructions, electrical diagrams, parts purchasing and warranty labor reimbursement claims.

Service Portal Login

Resources

Elo marketing and sales resources help you sell the value and quality of Elo products.

Marketing Literature
Elo offers solution brochures, data sheets, white papers and more. Visit our marketing literature library.
Videos
Elo offers informational videos including company overviews, featured products, setup and support instructions. View our .
Logos
Your designated Elo Elite partner logo will be provided electronically after you have been approved. The Elo company logo is available on our website.
Photography
High-resolution photography is available for your use, including product “beauty shots”, retail application photos and royalty-free images.
Public Relations
Elo Elite Pro Partners Only
Bring us your innovative installations of Elo products, and we’ll showcase your value-added solutions in the press, upon your agreement to participate. Please contact .
Market Development
Elo Elite Pro Partners Only
Elo offers market development support to cultivate new business in your region. Elo sales and distributor representatives can help you develop strategies for targeting new geographies, markets and opportunities.
Email Alerts
All Elite partners receive regular email alerts announcing new products, updates, webinars, and corporate news. We also conduct periodic online surveys to capture your feedback on Elo product direction.
Executive Communications
Elo Elite Pro Partners Only
Elo Elite Pro partners are eligible to participate in executive and product advisory group meetings, roundtables and other executive forums held in tandem with major industry events.
X-Series Product Configurator
Elo’s X-Series touchcomputers are fully configurable to meet exacting customer specifications. Submit your configuration request for product pricing and timing.
Elo Sites
Elo offers product and solution websites that are designed to help you sell the value and quality of Elo products.

Support

Elo Elite partners get responsive customer service, sales and technical support through telephone, web and distributor resources.

Customer Service
Elo Elite partners can access online customer service and sales support to address warranty status, remittance and returns and repairs.
Sales Support
Elo inside sales specialists can assist Elite partners with program information, pre and post-sales support. Call between 8:00 AM Eastern to 5:00 PM Pacific.

Regional and channel sales managers are ready to help partners with project pricing, RFPs, customer meetings and more.
Technical Support
Elo Elite partners can access Elo’s technical support page for technical resources, driver downloads, warranty information and more. You can also submit an online request for technical support to address hardware, troubleshooting procedures and general system issues.

Telephone support is available Monday through Friday, 8:00AM Eastern to 6:00PM Pacific, by calling the Technical Support Center at . Elite Pro and Elite Service Partners have direct access to advanced support via the Technical Support field application engineering team.


Have questions? We’ll be in touch ASAP.

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